The Ultimate Obstacle Course

I've been dreading to write this post on the difficulties and pure ridiculousness that we went through for those 23,000 books to arrive. After the past two weeks, the only thing I want to do is rejoice in the success, not revisit the frustration. However, yesterday I came to the realization that my time in Cameroon remains only 3 precious months. I became nostalgic for these past two years and frankly, quite sad. I need to write about the obstacles in order for me to appreciate the efficiency that I will undoubtedly face in the "real world". It's human nature to reminiscent over an intense experience and think of only the peachy parts, yet the details of the trials and frustration is equally important and merits documentation.

In January, Books For Africa gave us an estimated arrival date of February 22nd.

The week of February 15th, I communicated with Peace Corps staff and he informed me he received a call that the container will arrive on the 26th. A week later, he informed me there is a slight delay on the paperwork.

March 2nd - informed by the Embassy that there's been a change in policy and they can no longer clear the container for us! Attempted to meet the governor but was told to come back.

March 3rd - received a call to go meet the govt the next day. Théo in Douala finding out information on private clearance.

March 4th - hauled ass to Bafoussam so I was on time for the 9am meeting. Ended up only meeting the Secretary General, and he told me we need a list of invitees ready and the speech for the governor written. Why couldn't he tell me this on the phone and save me a trip to Bafoussam?

March 5th - no progress, but Books For Africa found out about our problem via my blog post & came to the rescue for additional fees that incurred via private clearance. It pays to blog & complain!

March 6th - Théo worked out the company who will clear the container.

March 9th - in Bafoussam by 8am to transfer money with Théo and had many phone calls to find out how to get the container/books to Bafoussam. Met with the Chief of Cabinet for the governor's office to get the key to the warehouse. No key. Was told the guy is on his way and to come back the next day.

March 10th - problem at port. Need additional paperwork from Peace Corps. Théo happened to be in Yaoundé to meet with PC people and they worked things out with Embassy people in Douala to help us out. 

March 11th - Container finally cleared through port. Still no key for the warehouse. Was told the truck would leave Douala this evening or the next morning with books. 

March 12th - Arrived to the governor's office and found out no one knows where the key to the warehouse is. Books were suppose to arrive later that day. Chief of Cabinet finally called the guy who built the building and found out they key is STILL in Yaoundé! (It's important to note that we've been asking for this key since January and time and again they assure me there is no problem.) Builder in Yaoundé sends his brother with the key to Bafoussam. We met him in the late afternoon, and he told us after the building was built, he was in Bafoussam for 2 weeks trying to give the key to whomever responsible, and no one would take it. Meanwhile, truck in Douala didn't end up leaving until 3pm. We had to reschedule our team of help 3 times. Finally decided we will proceed early the next morning. 

March 13th - 7am - we were waiting by the warehouse. Was informed that the truck is in Dschang - a city an hour away from Bafoussam. This would mean that by 8 or 9 am at the latest, the truck would arrive. No, 11 am - the truck finally arrives. 

March 14th-19th - the team of volunteers working during most daylight hours to unpack 577 boxes of books, arranged them by level and subject, and repacked them according to establishments.

So, there you have it. The mishaps during this entire process could easily be avoided by some better planning and execution. Luckily or unluckily, none of these problems were within our control, which makes me, who has a bit of control-freak tendency when it comes to work stuff, wanted to scream, a lot. The phrase I hated hearing during this entire process was "ça va aller" (it'll be okay). Don't tell me that it will be okay, tell me HOW it will be okay. Now that this is all over, I've learned a lot and I am pretty sure no problem is impossible to handle.

American Efficiency

Four days since I found out that the Embassy had changed its policy and can no longer clear our container. Théo from RIDEV was in Douala the next day after the news to meet with someone working at the Embassy to learn the process, and in attempt to find a solution. Yet somehow, four days later, no real progress was made.

Meanwhile, yesterday I received an email from a staff at Books For Africa. Apparently a board member who follows my blog forwarded my previous post about the frustration. They contacted me to see how everything was progressing. Within the hour, I received 6 emails from every person at Books For Africa who was working with my shipment, including a very encouraging email from the Executive Director who said they will do everything they can to facilitate us in this process. They immediately asked follow up questions to the situation, offered to write a letter of support on our behalf for the customs officials and change documentation if necessary.

American efficiency, how I've missed thee.

I am beyond frustrated, and as much as I've been trying to contain this frustration, I can no longer bite my tongue. This is not the first time that I've asked myself on what planet I find this project to be a good idea. Yes, it may benefit lots of kids, promote literacy, blah blah blah. But why didn't I just enjoy the quiet village life like most volunteers and simply do small projects?

As a Peace Corps Volunteer, we don't HAVE to do anything. We are volunteers after all. But when we do put forth the effort to implement a large-scale project, the support is minimal. The fund-raising process was frustrating as it was, but that was only the beginning of it. The Peace Corps staff who had agreed to help us in this process a year ago has yet contacted me with ways him or the Peace Corps could facilitate. Due to the lack of follow up on his part, I am now left with this ginormous mess in my hand and very little resource or information to resolve the problem.

If the Peace Corps wasn't going to provide the support that we volunteers need to carry out the project, then they should not have approved our project via the Peace Corps Partnership in the first place. Even if Peace Corps had told me they will play no part in the container clearing process from the beginning, then at least I would have had time to plan for private clearance. But now, we are in the worst situation possible, and I want to scream. Nothing worse than someone offering help but do not follow through. I know it's not their fault that the Embassy changed policies, but someone could have found out the change much earlier and informed us.

This is a blog on life as a Peace Corps volunteer, and this is a part of the tribulation that we face. My advice for future volunteers: think carefully before you jump into an ambitious project.

I am holding onto what little bit of faith I have left in me and believing that somehow everything will work out. How? I am not sure. But I don't have a choice, it has to work out. Hoping karma will reward us for the efforts that we have put forth thus far. Hope, that's all I have left, unfortunately.

Cameroonian Fustration

The events of this week has left me totally frustrated with the way things work in this country. I was always aware of the inefficiency, but I do everything in my power to avoid them. This past week, I've had to deal with them first hand. Let me tell you, NOT fun. I grew up in Taiwan and thus was brought up with the Asian efficiency. There were times when I thought Americans were inefficient. All this just makes dealing with Cameroonian inefficiency that much more grueling for me.

I won't go into too much detail on all the mishaps, but I'll mention them in bullet-point forms. Yesterday, it took an hour-long run plus an hour of power yoga for me to get rid of the frustration. I don't need to talk about it in detail and bring that back again. So, in a nutshell:

• two trips to Bafoussam to meet the new governor and finalize things for the ceremony and storage space. Two trips this week, in addition to many trips before, and still no confirmation on -anything-. The trips/meetings were for the most part pointless. Nothing they couldn't tell my over a phone call. In addition, I STILL don't know who the new governor is.
  
  
• was informed two days ago that the Embassy can no longer clear our container from Books For Africa. Apparently there was a new policy change, and somehow no one informed me. The person in Peace Corps who told me a year ago that he'd help me with the process also had no idea. Did I mention a YEAR?
  
  
• 23,000 books are suppose to come in one week. A ceremony and distribution of books are taking place in two weeks. We still have no idea on the following: how to get the container out of customs, how much it will cost, who will ship it to Bafoussam, if we have a place to store it for sure, the exact process of getting the books where they need to be, exactly how many people are coming to the ceremony, who is preparing for the food, etc. etc. etc. So basically, 95% of everything remains a big question. Yet, for some reason, people don't seem bothered by it. 

I know things will work out, but this whole waiting everything until the last minute way is driving me insane. I am the biggest procrastinator so I know all about putting things off, but not when it involves other people. Two days ago, during one of our pointless meetings, the guy said, "but the 19th is ways away". Did he think the books will sort themselves and the caterer and everything for the ceremony will magically show up? This is precisely how so many "festivals" that suppose to take place in this country turns out to be a bust. Because people apparently feel things will magically appear and organize themselves...

During one of my rides, I finally see why for the most part, Cameroonians are very apathetic. I thought, "I would be, too, if I was a citizen here." Why bother if you have food in your stomach and enough to get by in life? There are so many hoops to jump through in order to get even the most simple task accomplished that it's no wonder people just do what they need to, and let the rest be. Can you blame them? I know there are still plenty of Cameroonians who do care and are striving to make a real difference, and for that, I have a great deal of respect.